Right of withdrawal

In the case of a consumer purchase, in accordance with the Distance Selling Act (Article 7:5 of the Dutch Civil Code), the customer has the right to cancel (part of) the delivered goods within 14 days of receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs.

The costs for returning from your home to the webshop are also for your own account. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging and without damage.

If the product is damaged or the packaging is more damaged than necessary to try the product, we can pass on this depreciation of the product and/or packaging to you. So treat the product with care and make sure that it is well packaged when you return it.

To exercise this right, please contact us via [email protected] and download the return form , complete it and send it to us together with the product. We will then refund the order amount due within 14 days after registration of your return, provided that the product has been returned in good order and condition. Create via the return label buttonat the bottom of this page your shipping label with which you can return your package. If approved by us, we will transfer the total amount minus the shipping costs to you.
The right of withdrawal does not apply to:

• services the performance of which, with the consent of the consumer, has begun for the period of 14 working days
• goods or services whose price depends on fluctuations in the financial market over which the supplier has no influence
• goods that are manufactured according to the consumer's specifications, for example custom work, or that have a clear personal character. This also applies to custom-cut products such as boat cloth, rope and other custom-made products.
• for goods or services that cannot be returned due to their nature, for example due to hygiene or that can spoil or become obsolete quickly
• audio and video recordings and computer software of which the consumer has broken the seal
• delivery of newspapers and magazines; for betting and lottery services

​​Return address
:
Mijnnaaiatelier.nl
Visserijweg 28-8
1446 AR in Purmerend

Withdrawel form